Client services
Our team in Hanoi is delighted to assist you, whether about a piece, a size, a custom creation, or a visit to our atelier in Tay Ho. Write to us in English, Spanish, or Vietnamese and we will respond within 1–2 business days.
Visit Us
Chula House — No. 4, lane 416, alley 22 Lạc Long Quân, Tây Hồ, Hanoi. Our atelier and boutique in one: meet the tailors, see pieces being made, and find your own.
Call Us
You may reach us at +84 24 3710 1102.
Available Monday to Saturday, 9 am – 6 pm (GMT+7).
Write Us
For orders, sizing, press, or collaborations: admin@chulafashion.com, or use the form below.
Made to Measure
Every Chula piece can begin with you. Our Made to Measure service creates a design to your measurements, in the print and silhouette you love.
Care Guide
Handmade pieces deserve gentle keeping. Learn how to care for your Chula so it lives as long as its story.
Shipping & Returns
We ship worldwide from Hanoi. Review delivery times, and how exchanges and returns work.